FAQ

How are your shipping costs calculated?
Shipping costs are based on the total order value. Not on distance or weight. For complete information, visit our Shipping Page.

Where do you ship to?
Verde Lifestyles only ships to the 48 contiguous states. Unfortunately we do not ship to Hawaii, Alaska, or Internationally.

Are there other sizes available not listed on the site?
The sizes we currently carry are the sizes noted on the product pages. We are unable to process custom orders at this time.

Where do your bamboo rugs come from?
Our Bamboo Rugs are purchased directly from the Anji mountain region, and made from the finest quality bamboo. The borders are 100% polypropylene and the ventilated; non-slip backing is 100% PVC which makes it suitable for both indoor and outdoor use.

Does each piece of furniture exactly match the photo?
With all Natural Wood Products there will be slight variation in texture and color. This is mainly due to the underlying natural wood tones, which the translucent oil is applied over, creating a unique piece of furniture.

The color, after finish is applied, will vary from the pictures depicted for every single piece. This is because the oil is the same tone but the color of the underlying wood of the piece it is applied to varies. Monkey Pod Wood (Acacia, Rain Tree), like all woods, has varying tones of browns in the reddish to black ranges depending on its age. The new growth or "white wood" ages from white to yellowish changing to light yellowish browns over time.

Is the wood furniture perfectly smooth?
There will be various separations or cracks on your piece when it arrives. These naturally occurred as the wood is dried and shrunk. Over time, some continued shrinkage may accentuate existing separations or generate new ones. This does not compromise the structural performance or integrity of the wood and is considered inherent to the natural beauty of the design.

We do not fill in or repair carving marks, or natural inclusions like knots and branch growths. Instead we sand them to blend them in and assure smooth edges and surfaces that are usable. On some products we will use the same wood to fill in old worm holes and other such imperfections.

Are the wood furniture sizes an exact match?
All of our products are natural and handmade. Therefore sizes are just an approximation but are generally within plus or minus 1/4". We cannot guarantee the products are perfectly square or flat.

The wood is from a tropical climate, and like all wood, is still "alive". It will change some over time based on your climate, and whether you place the piece in direct sunlight, or by a heating or cooling source. Small cracks may appear but this is normal and will stop occurring over time.